We will never call you unexpectedly and without prior notice, nor will we ever ask you to share your screen view or to obtain remote access using desktop sharing applications (e.g. Team Viewer). We will also never ask you for your credentials or ask you to make any sort of transfer of funds. If anyone does, they’re not from Qovex and you should not communicate with them or fulfil their requests!

If you receive such a call, end it and contact us by email to or through a designated channel posted on https://www.bitstamp.net.