At Qovex, we work closely with Law Enforcement Agencies to provide the information they need, while following the legal rules that apply in each country where we operate. Below, please find clear instructions on how to contact us, submit requests, and understand our compliance process.
For law enforcement-related requests, please send all communications to our dedicated email: [email protected].
When submitting a request, please ensure it’s in an official format, either as a .docx or .pdf file. It’s important that the document allows for copy-paste functionality, as we’re unable to process scanned documents.
Please make sure to address all relevant Qovex entities in the request. Below are the official addresses for each:
Qovex Europe S.A. 40, avenue Monterey, L-2163 Luxembourg
Qovex Limited 1300 E 9TH ST STE 1205 CLEVELAND OH 44114, EC4A 3TW London,
Qovex USA Inc. 27 Union Square West, New York, NY 10003, United States
Qovex Global LTD Floor 4, Banco Popular Building, Road Town, Tortola VG1110, British Virgin Islands
Qovex UK LTD 1300 E 9TH ST STE 1205 CLEVELAND OH 44114, EC4A 3TW London,
Our responses to Law Enforcement Agencies will be based on the domicile of the subject in question and the Qovex entity that corresponds to that location.
Since we operate in multiple jurisdictions, including the USA, UK, Luxembourg, British Virgin Islands, and Singapore, we have to follow the local laws and regulations regarding the sharing of information with authorities in each area. While we are committed to fully cooperating with investigations, we kindly request understanding of the legal requirements we must follow in each jurisdiction.