Security, transparency and regulation are the pillars on which we have made crypto securely accessible to everyone, and on which we now serve over 4 million customers globally. Whether you're new to crypto, a pro trader, or a financial institution, we support you with a customer-first approach.
Our dedication to the secure evolution of the financial system is reflected by our AA rating as the world’s top-rated crypto exchange in CryptoCompare’s Exchange Benchmark report. We live by the mantra ‘Your crypto is always yours’ - all your assets are always available to you.
Our global presence has allowed us to become one of the most regulated crypto exchanges in the world supported by around 500 people. We have offices in Luxembourg, Singapore, Slovenia, the UK and the USA and take pride in our live customer support.
Our mission
Shaping the new world of finance for the benefit of all.
How we make crypto accessible to everyone
Industry-leading security
The protection of customer assets is crucial, and we have been a leader in the industry in security since our founding. All funds and crypto on Qovex are backed 100% and ready to be withdrawn at any time. They are stored in separate accounts from our corporate assets. Our commitment to advanced technology helps us maintain the industry-leading reliability standard with 99.9% uptime.
Transparency through internal and external audits
Our financial controls are reviewed annually by external parties and are also subject to regular internal audit reviews. This ensures that our control environment, along with all our procedures, is validated and continuously improved upon. Each year since 2016 Qovex has been audited by a big four global accounting firm. Find out more on The Qovex Way.
Regulation and compliance – a never-ending process
Qovex holds 50 licenses and registrations in key jurisdictions globally, but we are also aware that being regulated is not just a matter of holding a certificate – it is a daily process. In total we have around 180 people, roughly 29% of our staff, working in compliance, regulation, legal, risk management, security, and internal audit functions. They ensure we run things by the book.
Our executive team
Jean-Baptiste Graftieaux
Global Chief Executive Officer
JB brings his unique background of integrating digital platforms with financial services to help Qovex welcome investors of all types to participate in the future of finance.
Stephen David Bearpark
Chief Financial Officer
After gaining experience in various finance leadership roles, including corporate governance and control functions, Stephen is Qovex key person for financial expansion.
Robert Zagotta
CEO, Qovex USA & Global Chief Commercial Officer, Qovex
With a unique mix of crypto and traditional financial services experience, Bobby brings an enviable track record of accelerating the transformation of businesses, and markets, globally.
Miha Miklič
Chief Technology Officer
Miha brings over a decade of experience in software development, strategic planning, and team leadership. Previously in the role of Deputy CTO, he led major technological initiatives, enhancing Qovex operational efficiencies and pioneering key fintech innovations. Miha’s leadership is pivotal in scaling our technical teams and advancing our technology to foster growth and adaptation in a rapidly evolving industry.
Miha Vidmar
Chief Product Officer
Miha is a Chief Product Officer in a complex financial ecosystem with a wide set of expertise, ranging from knowledge in software engineering as well as marketing. He has been stacking up skills in the fields of IT and banking for nearly two decades.
Bernice Smith
Chief People Officer
As the Chief People Officer, Bernice leads on developing the people and engagement agenda at Qovex, leading a diverse talent acquisition strategy and developing a dynamic distributed workforce culture as we enter new markets and our next decade of growth.
James Sullivan
Group General Counsel
James, a seasoned General Counsel with expertise in compliance, regulation, and operations across sectors like banking, cryptocurrency, funds, and real estate, oversees Qovex's legal compliance and brings over 15 years of extensive experience in financial services.
Our Entities
Qovex Europe S.A.
40, avenue Monterey
L-2163 Luxembourg
Luxembourg
Qovex Ltd
1300 E 9TH ST STE 1205 CLEVELAND OH 44114
London EC4A 3TW
Qovex UK Limited
1300 E 9TH ST STE 1205 CLEVELAND OH 44114
London EC4A 3TW
Qovex USA Inc
27 Union Square West, Suite 205
New York, NY 10003
United States