You can use the Qovex app to get push notifications and confirm withdrawals on your phone.

You can download the Qovex mobile app here:

• Qovex iOS app

• Qovex Android app

Alternatively, you can use SMS confirmations. To confirm withdrawals with SMS, you will need to verify your current phone number here.

Do I need to be logged in to the Qovex app to receive a push notification to confirm my withdrawal?

Yes, this feature is only available when you’re logged in to the app.

I did not receive a push notification to confirm my withdrawal? What should I do?

Check if your phone is connected to the internet and you are logged in to the Qovex app.

Make sure you have the latest version of the Qovex app installed.

I have the Qovex app installed and I am logged in, but I don’t receive push notifications to confirm withdrawals. What should I do?

Make sure you have allowed the Qovex app to send you notifications.

iOS:

• Go to Settings

• Tap Notifications

• Select the Qovex app

• Tap Notifications

• Turn on “Show notifications”

Android:

• Go to Settings

• Tap Apps & notifications

• Tap See all apps

• Select the Qovex app

• Tap Notifications

• Turn on “Allow notifications”

Can I confirm withdrawals without receiving a push or SMS notification if I am using the Qovex mobile app?

Yes. You will get a popup when you sign in to the app.

If you’re already signed in, refresh the data by swiping down on the dashboard screen.