I lost my password/User ID. What do I do?

To regain access to your account, follow this link.

We strongly suggest you change the password that is given to you as soon as possible.
Please also keep in mind that passwords are case-sensitive and make sure to only copy the characters in the password without any additional empty spaces before or after it.

Hint: if you remember your password, you can log in using your email instead of User ID.

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