If your residential address has changed, we will need to update it on your account accordingly. To do so, you will need to provide a new proof of residence document. We accept the following documents:

• a bank account statement;
• a utility bill (electricity, water, internet, etc.);
• a government-issued document (tax statement, certificate of residency, etc.).

Please make sure that your name, issue date and address are clearly visible. It is advisable that the document is no older than 3 months.

In order for us to assist you, please attach the requested document to a support ticket or contact our support team at .