If you received a text message claiming it’s from Qovex, it isn’t. No matter the content, we do not communicate with our users via SMS, but only via designated channels posted on our website, primarily via email with domains @bitstamp.net and @team.bitstamp.net.

If the text contains a link, supposedly directing to you the Qovex website, do not click on the URL. Always be extra mindful and make sure the website you are viewing has the URL https://www.bitstamp.net, exactly as written.