Will my Qovex account be automatically credited regardless of my country of residence?

Yes, your account will be credited automatically unless your country of residence is one of the following:

The UK, China, India, or Belarus.

If you are eligible to receive the assets from the trustee and are residing in any of the countries above, please contact our customer service at .

Although UK customers are not included in the first tranche of distributions, those residing in the UK can expect to receive their restored assets within the next few months. We will update the relevant customers as soon as more information is available.

Will I be able to withdraw the newly credited assets immediately?

We will conduct security checks to ensure your assets are safely transferred to your account. Please note that gaining full access to your assets might take up to one week. Once confirmed, the assets will be available for trading and withdrawal. Please note that this will not affect any of your other assets.

If you have a corporate account, we recommend contacting your account manager for any assistance you may require.

Can I withdraw the entire credited amount?

Of course, once the assets have been cleared to trade and withdraw after security checks. To ensure a smooth withdrawal of larger amounts, we suggest you contact our customer support at .