When a trading pair is delisted, we are stopping all trading and order placement activity on the Qovex exchange for that pair, i.e., shutting down any trades (including canceling existing orders and blocking the creation of new ones).
Trading pairs get delisted for various reasons, but the most common ones may include technical considerations, such as the fact that a trading pair may not be compatible with our technology, or that there is limited liquidity for the pair. In some cases, a trading pair may be delisted due to regulatory changes or simply because of business related reasons.
Yes, it’s a permanent decision. If we're going to relist a trading pair, we will let you know ahead of time. Rest assure that we carefully consider all the potential implications before deciding like this.
We always notify our users with affected open positions. We also recommend that you go to your dashboard or the Qovex app and check your account regularly. This will help you stay on top of your trading activity and make sure that everything is in order.
We recommend that you adapt your trading approach accordingly, i.e., that you adapt your trading approach as needed. This may mean executing trades, canceling your orders before the deadline, or adopting a different strategy altogether.
If you have any orders pending when the deadline passes, all of your orders will be cancelled. Make sure you check your order status and complete any pending orders before the deadline! After the deadline passes, any incomplete orders will be automatically cancelled.
Yes, your entire trading history will remain visible to you. You can view it anytime you want, as we understand that it’s a useful tool for tracking your account activity.